Meituan VP: Dianping Opposes and Resists AI-Generated Reviews

At the 10th-anniversary celebration of Dianping’s “Must-Eat List” on June 24, Meituan Vice President and Dianping Business Unit General Manager Tao Xuexuan made the platform’s position on AI-generated content crystal clear: Dianping opposes and resists AI reviews.

Speaking to media at the event, Tao framed Dianping’s review system as fundamentally different from larger internet products. “Dianping’s reviews are more akin to a community bulletin board,” she explained. “The reviews don’t belong to the merchants, nor to the users, nor to the platform itself. The platform’s role is more like maintaining this public bulletin board on behalf of the entire social ecosystem.”

Tao emphasized that Dianping’s stance on AI-generated reviews is unequivocal — opposition and resistance — because such content has no place on a community bulletin board. “AI may produce polished language, but it hasn’t actually eaten the meal. And AI’s hallucination problems in real-world applications remain very severe, which directly undermines the authenticity of reviews.”

The remarks come at a time when AI-generated content is flooding online platforms, with fake reviews becoming an increasingly pervasive challenge for consumer-facing internet services. By publicly drawing a hard line, Dianping is signaling that it sees human experience as irreplaceable in restaurant criticism — a position that sets it apart from platforms more willing to embrace AI-assisted content generation.